Trade in your laptop
or computer
Bring your old device to Rayka Technology in Richmond Hill and put its value toward something new. Fast assessment, fair offer, store credit with no expiry.
Illustrative only — not an offer. Percentages apply to Rayka's assessed fair market value for the device, not its original retail price. Final offers are at Rayka's discretion based on current market conditions.
How the trade-in works
Visit the Richmond Hill store with your laptop or computer, a valid government-issued photo ID, and the power adapter if you have it.
A technician completes an intake form with you — make, model, serial number and visible condition. You get a copy as your drop-off receipt.
Certified technicians run a full diagnostic: screen, keyboard, battery, storage, ports and more. This typically takes 1–3 business days.
We contact you with a store credit offer based on the assessed condition. The offer is valid for 5 business days.
Accept and redeem the credit right away, or decline and collect your device at no charge within 5 business days.
On acceptance we perform a certified data erasure and issue your Store Credit Certificate, usable on any laptop, computer or IT service.
- Windows laptops
- MacBooks and macOS laptops
- Chromebooks
- Desktop computers and all-in-ones
- Workstations and business computing equipment
We do not accept tablets, smartphones, standalone monitors, printers, or devices with removed or defaced serial numbers, active financing or leases, or devices reported lost or stolen.
- Valid government-issued photo ID — Ontario driver's licence, passport, PR card.
- Your device, powered on if possible.
- Power adapter or charger. Strongly recommended — its absence may affect the offer.
- Original packaging and accessories are optional, but can improve the offer.
Condition grades and credit
| Grade | Credit | Definition |
|---|---|---|
| Excellent | Up to 60% | Fully functional, minimal cosmetic wear, no cracks. |
| Good | Up to 40% | Fully functional, moderate wear, minor scratches. |
| Fair | Up to 25% | Functional with minor issues, visible scratches or dents. |
| Poor | Case by case | Significant issues, broken parts, heavy damage. |
| Not accepted | — | Non-functional, liquid damage, missing components, severe cracked screen. |
How the credit works
- No expiry
The credit stays on your account until you use it.
- Wide redemption
Usable toward any laptop, computer or IT service at Rayka.
- Balance carries over
If your purchase is less than the balance, the remainder stays on your account.
- Non-transferable
Not exchangeable for cash or gift cards, and not transferable to another account. Once a certificate is issued the transaction is final.
Before you come in
Do I need to back up my data first?
Yes — back up and remove all personal data before drop-off. We perform a secure data wipe on acceptance and are not responsible for any data remaining on the device.
How long does the assessment take?
Most assessments finish within 1 to 3 business days. We contact you as soon as the offer is ready.
What if I decline the offer?
Collect the device within 5 business days at no charge. After 5 business days a storage fee of $5.00 CAD per day may apply.
Can I trade in a financed device?
No. Devices under active financing, lease or lien are ineligible. You must be the sole legal owner, free of any encumbrances.
What happens if a device is found to be stolen?
Any device identified as stolen is held and reported to York Regional Police. No store credit is issued. We comply fully with applicable provincial and federal laws.
Is there a minimum age?
Yes. You must be at least 18, or accompanied by a legal guardian or authorised representative.
Ready to trade in?
Stop by the Richmond Hill store — no appointment needed.